You are a Sales Development Representative with drive, energy, and a talent for sparking conversations with prospects. You will play a critical role in our sales team by prospecting, discovering, and expanding business opportunities. Your responsibilities include identifying the right prospects, qualifying them, nurturing long-term relationships, and converting them into real opportunities. We expect you to have the determination to achieve ambitious goals while collaborating with the team to streamline operational excellence.

What You Will Do • Outbound outreach through calling and targeting leads; you must be comfortable dialing and making phone calls. • Provide excellent customer service. • Collaborate with marketing and sales to build a pipeline for strategic and mid-market accounts. • Help leadership define and understand ICP (Ideal Customer Profile) needs. • Identify key contacts for target accounts and establish strong foundations for sales engagement. • Engage prospects across multiple channels, including phone, email, LinkedIn, and more. • Add value by providing tailored content for each opportunity, such as case studies, screencasts, presentations, and event invitations. • Manage, track, and report sales activities and results using Salesforce. • Meet daily, weekly, and monthly performance metrics.

Who You Are • You have the discipline to work autonomously in a fast-paced environment. • You’ve achieved something you’re really proud of. • You have a proven track record of meeting or exceeding quotas. • You demonstrate a high level of integrity. • You are passionate about understanding and explaining technology.

What You Bring to the Table • You’re a problem-solver who thinks outside the box to move the team forward. • 3+ years of experience in lead generation, outbound/inbound prospecting, or sales. • Previous remote work experience in lead generation or sales. • Excellent communication and writing skills. • Impeccable work ethic and dedication to prospects/customers. • Strong alignment with company values.

Even Better If You Offer • Proficiency in Zendesk Sell. • Tech-savviness and/or previous experience with web and mobile development projects. • Formal SaaS lead generation training in a highly competitive sales environment. • Experience in digital industries (communities, live-streaming, on-demand, e-commerce, artificial intelligence, etc.). • Startup experience. • A successful track record in sales.

About Zeacon At Zeacon, we are transforming how businesses integrate video into their websites. In a digital landscape where engagement is paramount, our mission is to empower brands to create personalized, interactive video experiences that not only capture attention but also drive meaningful results. Our proprietary AI analyzes visitor's interactions with videos and the website, delivering actionable insights that tailor each user’s experience in real-time. We are dedicated to putting the power of interactive video in the hands of every brand, enabling deeper connections and increasing conversions.

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Sales Development Representative