Role Summary:

Are you passionate about fashion and client relationships? We're looking for a dynamic Junior Personal Shopper to join our team and drive personalised experiences for our clients. In this role, you will build strong relationships by understanding clients' tastes and lifestyles and encouraging repeat purchases and client referrals.

US Hybrid:

This role requires you to be in the office three days per week and one town day for sourcing and content opportunities.

You will:

Drive Revenue Growth: Achieve an annual sales target starting at £600k (regional equivalent), using strategic planning and pipeline management to meet goals
Build & Retain Client Relationships: Develop a loyal client base, leveraging tools and strategies to enhance customer loyalty and encourage repeat purchases
Engage Clients Through Appointments & Sourcing: Conduct client appointments locally or internationally, respond to item requests, and proactively source products
Collaborate with Team & Stakeholders: Uphold operational excellence, train junior team members, and coordinate with key operational staff to ensure smooth client journeys
Develop Content & Expand Reach via Social Media: Create engaging content for clients, drive customer acquisition through social channels, and keep up with trending products to meet client needs

Requirements

Proven experience as an assistant or equivalent in a junior sales role within the luxury fashion industry or at Threads
Social media savvy and confident with learning to use new platforms
Has extensive product and brand awareness in the luxury goods market
Team player
Flexible and able to be hands-on
Excellent communication skills
Analytical approach to solving problems and improving processes
Commercially astute and willing to challenge the status quo
Cultural fit for a late-stage start-up (resilient, problem-solving, quick learner, etc.)
Understand how to engage, empathise and up-sell with High Net Worth, luxury customers
An autonomous self-starter - always thinking of new ways to tackle challenges and thrives on pressure
Motivated by personal sales targets and thrives on exceeding them
Flexible and hungry to develop their skill set and industry experience
Bonus points if you are fluent in another language

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Junior Personal Shopper - New York