Neue Galerie New York, a museum for German and Austrian art and design, is seeking a part-time Visitor Services Associate from September 2024 through January 2025. The position encompasses the following main areas of oversight: admissions desk, coat check, membership desk, phone support, and additional support for programs as assigned.

Primary Responsibilities:

• Warmly welcome and engage all museum visitors

• Sell admission and memberships

• Distribute and restock brochures

• Assist with audio tour downloads

• Provide programming information, clarify museum policies, help resolve concerns and provide general customer care

• Coat check, quickly and accurately collect, store, and return checked items

• Support daily operations in close collaboration with other departments

• Render support during events and programs such as guest check in, space set up

Required Work Schedule:

Monday, Wednesday-Sunday, from 10:15 a.m. to 6:15 p.m., with a commitment of 2-4 days a week. Weekend and holiday availability is required with flexibility to work special events before or after museum hours.

Qualifications:

• Outstanding customer service skills

• Pleasant, professional demeanor

• Efficiency in a fast-paced environment

• Excellent communication, time management, and interpersonal skills

• Background/interest in art and design history preferred

• Proficiency in a foreign language a plus; German or Spanish preferred

• Authorized to work in the U.S.

Compensation:

Hourly rate of $21, 403b plan, shop and café discounts, complimentary access to cultural institutions.

Application Instructions / Public Contact Information

Submit your resume and cover letter to visitorservices@neuegalerie.org. Only complete applications will be considered.

Neue Galerie New York jobs

Visitor Services Associate