About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

As a Manager on the Global Physical Security team, you will be working in a fast-paced environment and will have the opportunity to develop and implement site security plans, conduct physical security site assessments, provide relevant training to staff and manage threat related matters with potential impact to Flexport’s staff, visitors, facilities and supply chain network.

The Manager, Global Physical Security will oversee and implement security measures across Flexport locations on a global scale to ensure the Global Physical Security team implements and maintains proper protection measures for Flexport employees, assets and facilities. Moreover, this position will be responsible for assisting the Director of Global Physical Security in the enforcement of global security policies, and drive program management for programs assigned. These programs include the following, but are not limited to: Office Security, Travel Security, Supply Chain Security, Investigations, Crisis Management

You will:

Training & Awareness: You will conduct staff training in the areas of physical security (travel security, office security, reporting security incidents, etc.)
Vendor Management: You will manage external security providers (physical security integrators, guard service providers, etc.)
International Travel Security Program Management: You will assist with implementing and managing an international travel security program for employees in your assigned region (e.g., monitor threat environment, review and recommend proper protection measures prior to travel, issue travel security alerts, etc.).

Security Management/Supply Chain Security

You will implement proper plans and procedures to protect employees from threats and acts of violence, harassessment, and other activities that may affect the security of employees and visitors at Flexport facilities within your assigned region.
You will conduct remote and on-site physical security risk assessments and audits, ensuring facilities have proper protective measures in place meeting Flexport security standards, including Flexport’s partner network.
You will serve as the electronic security systems administrator for your assigned region.

Investigations:

You will conduct full case management of security incidents and investigations in your assigned region(s), including supply chain related matters, to include identifying root causes of incidents (e.g., cargo theft) and recommendations on reducing future security risks
Provide regular reports to senior management on security incidents and outcomes of investigations.
Create, track, and analyze metrics related to security incidents, such as incident type/categories, root causes of incidents, locations/hot spots, etc.

Ticketing System Management:

Manage the global physical security ticketing system, including triaging, updating, responding to, and closing/resolving tickets
Ensure timely resolution of security-related issues/tickets and maintain accurate records/documentation for all such items.

You should have:

3-4 years experience in security management, or related field, with a focus in corporate security
Experience providing staff training on various physical security related topics
Physical security electronic security systems experience (e.g., physical security design for new office/warehouse builds, electronic security system administration)
Experience managing vendor contracts (guard services, security integrators, etc.)
Excellent investigative skills and experience conducting physical security related investigations
Ability to enforce policies and programs related to global physical security
Effective communication skills and the ability to work collaboratively with various departments
An analytical mindset, with attention to detail and the ability to dive deep to identify root causes and solve problems
1-2 years recent experience monitoring the global threat environment and managing an international travel security program
1-2 years supply chain security experience (e.g., warehouse security, conducting supply chain investigations and identifying root causes of cargo theft)
Experience conducting security assessments and audits
Experience with incident/case management systems such as Resolver

#LI-hybrid

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.)

$140,000—$180,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Flexport jobs

Manager, Global Physical Security