Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. 

Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers.

The Asset Management Operations Department is responsible for protecting and enhancing the value of City-owned real estate assets and to serve the operational needs of tenant businesses. In addition, the Department collects lease and fee income revenue for EDC and assists EDC in the allocation of resources among its properties.

Position Overview: The Vice President, Head of Facilities Management for Campuses will be responsible for overseeing all aspects of facilities management across multiple campuses, ensuring operational excellence, cost-effectiveness, and a conducive environment for our tenants. This role will oversee a portfolio of campuses consisting of Teleport Campus, Red Hook Terminal Campus, Hunts Point Campus, Vacant lots, and the Graffiti Free/CleaNYC programs. This person will oversee a diverse portfolio and will manage the team of facility and field managers who oversee these locations.

This role has 6 direct reports and additional field employees who report up to this role. In addition, this department leader is responsible for the contracted janitorial and security staff working within their campuses. This role is responsible for overseeing the day-to-day operations of these assets (including all maintenance, repairs, inspections, compliance, emergency response, tenant relations, community stakeholder engagement, and all other coordination). In addition, this role is responsible for all facility related issues including planned/unplanned work, special assignments, and the annual expense budget for these locations.

Essential Duties and Responsibilities:

Staff Management: Lead teams across multiple campuses, overseeing day-to-day operations and managing third-party contractors (janitorial and security). Provide leadership, mentorship, and guidance to department staff, including junior employees.
Budget Management: Develop and manage the facilities budget, ensuring resource optimization and financial compliance. Identify cost-saving opportunities, oversee expense budgets, and prepare for annual budget season in collaboration with other departments.
Strategic Planning: Develop and implement strategic facilities management plans aligned with organization's objectives and support the needs of campus stakeholders.
Stakeholder Collaboration: Collaborate with internal stakeholders to understand their needs and provide responsive solutions. Build and maintain relationships with external stakeholders, including vendors, contractors, government agencies, and community partners. Present in President's Office meetings and provide guidance, knowledge, and detailed information regarding campus operations.
Risk Management: Identify potential risks and hazards related to facilities operations and implement proactive measures to mitigate them. Develop emergency response plans and procedures to ensure the safety and security of campus occupants.
Deputy Duties: Act as a deputy for the SVP, guiding property managers during budget preparation and leading department initiatives. Provide leadership and direction to department and develop new systems and protocol for the managers and field teams where needed. Mentor junior employees and improve field team efficiencies.
Business Operations: Manage daily spend, contractor proposals, invoice processing, and budget adherence. Oversee emergency repairs and variance requests, ensuring fiscal responsibility.
Systems & Operations: Ensure building systems are operational, reliable, safe, and maintained. Collaborate with the field team and internal departments to address and escalate issues.
Emergency Response: Respond to emergencies in the portfolio, ensure team responsiveness, and delegate between emergency and long-term repairs. Be available and responsive 24/7 for decision-making support.

Qualifications:

Bachelor's Degree in Facilities Management, Business, Engineering, Project Management, People Operations or equivalent.
At least 5 years of management experience and/or managing at least 3-5 direct reports.
Must have experience effectively managing multiple diverse properties and/or diverse teams
Must have experience working in property or building management, understanding of building systems, and maintenance management
Very strong management and mentoring/coaching experience. Experience with with junior staff as well as technical field staff.
Very strong interpersonal skills and a deep understanding of people operations, varying skill sets, and how to leverage expertise to maximize productivity.
Ability to work autonomously and to manage up and escalate when needed to upper management while pivoting to provide direction, solutions, navigation of divisional priorities, and leadership to team within portfolio.
Must have experience responding to emergency issues or deploying appropriate staff to do so and under high pressure situations (seasonal snow removal, heating and cooling, plumbing, life safety, etc.).
Experience overseeing multiple properties and managing multiple projects with competing priorities. Advanced understanding of operations within properties and skill sets needed to manage the day-to-day effectively.
Experience with maintenance and janitorial staff and understanding different management approaches for office based vs. field-based employees.
Experience navigating contractor and external vendor relationships and easily able to communicate and build relationships with these individuals.
Must be experienced in using computers and such programs as Microsoft Word, Excel, Outlook, Access, and PowerPoint
Strong written and oral communication skills and advanced knowledge in effectively communicating to multiple internal and external stakeholders
Experience in Concur, proposals & invoicing and how to manage teams and contractors responsible for timely billing.
Valid driver's license
Familiarity with typical building systems
Familiarity with building and fire code codes/regulations
Familiarity with typical refrigeration systems
Familiarity with snow removal procedures and plans
24 hour on-call response
New York City residence is required within 180 days of hire

Salary Range

$130,000—$135,000 USD

About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy.

NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives:

Generous employer subsidized health insurance
Medical, dental, and pharmacy plans
Vision and hearing benefits
Flexible spending accounts for healthcare and dependent care
Short term and long-term disability coverage
100% employer covered life insurance and supplemental life insurance coverage
Up to 25 vacation days
Floating Holidays and Summer Fridays
Parental leave - up to 20 paid weeks
Retirement savings programs
- Company-paid 401(a) defined contribution plan
- 457(b) tax-advantaged retirement savings plan
Tuition Reimbursement program
Continuing education and professional development
Public Service Loan Forgiveness (PSLF) eligible employer
College savings plan
Backup childcare
Gym membership discounts
A Calm.com membership for mindfulness and mental health support
Employee discounts through Plum Benefits, Student Loan Servicing tools, and much more

Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization.

The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents.

For more information, visit our website at edc.nyc.

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