ENGIE Impactpartners with companies to accelerate decarbonization efforts worldwide. ENGIE Impact's comprehensive engagement model goes fromstrategy to implementationincluding data excellence and digital tools, project delivery expertise, and financing support. An authentic long-term partner, ENGIE Impact establishes credible paths to hit difficult carbon reduction metrics while sharing commitments and accountability across portfolios. With20 offices worldwideand headquarters in New York City, ENGIE Impact today has a portfolio of over 1,500 clients, including 25% of the Fortune 500 Companies.
ENGIE Impact is part of the ENGIE Group, a global leader in the transition toward a carbon-neutral economy through reduced energy consumption and more environmentally friendly solutions.
The Role:
This position is responsible for performing complex research and resolution on client/vendor accounts; including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues. This position will be responsible for working with utility companies directly and client indirectly.
Role Responsibilities:
Able to independently perform components of the Data Specialist 1 & 2 roles Independently build Excel and Access based files to convert data files to Engie formats. Prepare and upload data files using Access and Excel Use RPA to run automation to web scrape retrieving bills. Some manual data entry for summary and international invoices Ensure that follow-up, email, and correspondence are completed in a timely manner. Ability to understand and work with FTP sites Work with vendors and IT partners to onboard and maintain vendor EDI feeds. o The ability to understand and communicate SAC codes o Understanding of Engie's mapping requirements(templates) to ensure data accuracy. Work with Vendors on escalated program wide issues. Ability to utilize SQL and Power BI Set up and maintain template mappings for all product lines and advanced services such as renewables.
Experience:
- Requires 1 year of clerical and/or customer related work experience
- Other combinations of experience/education may be considered
Education:
Requires a high school diploma or its equivalent.
Skills and Abilities:
- Must have solid computer skills, including familiarity with Word, Excel, Outlook and Internet and several customized ENGIE Impact systems (including but not limited to Avi, Workflow) Must be able to organize, prioritize, and use time management tools Ability to demonstrate basic mathematical aptitude Must have basic problem-solving abilities Must be a team player, dependable and have a sense of ownership Must be able to adapt to change easily Must be flexible with schedule and available for overtime work as needed
Work Environment:
Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
Health & Safety Working Requirements
Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
Adjustable ergonomic chair
Proper Lighting
Heating, air conditioning and ventilation to create a comfortable environment
Appropriate internet and bandwidth to conduct business
Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
As a global organization, attending meetings and events during early mornings and evenings may be required
REQUIRED PHYSICAL ACTIVITIES:
Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time
Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
Adequate hearing and verbal abilities to communicate effec
