Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
-
Prepares death certificates, prayer cards and related documents
-
Completes required permits and or certificates
-
Prepares and processes Veteran’s Paperwork
-
Prepares marker monument placement paperwork
-
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
-
Prepares and distributes daily schedules, reports, and documents
-
Receives and processes payments and contracts
-
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
-
Orders office supplies
-
Oversees the processing of installation orders to grounds and maintenance departments
-
Processes accounts payable transactions
-
Assists with the preparation of obituaries
-
Assists Location Management, Sales, Family Service Counselors and payroll as needed
-
Acts as backup to Receptionist
-
Greets family members and friends
-
Communicates client family’s needs promptly and accurately to the appropriate staff member
-
Conveys a sense of concern and empathy with client family members at all times
-
Responds to customer inquiries via telephone, internet and in person
-
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
Knowledge, Skills & Abilities
-
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
-
MS Office Suite experience preferred
-
Basic mathematics skills required
-
Good verbal and written communication skills
-
Strong organizational skills and detail oriented
-
High level of compassion and integrity
-
Ability to maintain confidentiality
Postal Code: 70601
Category (Portal Searching): Administration and Clerical
Job Location: US-LA - Lake Charles
Job Profile ID: F00216
Time Type: Full time
Location Name: J. E. Hixson & Sons Funeral Home