You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Executive Administrative Assistant
Global Merchant & Network Services brings together American Express' merchant-and network-related businesses. This includes: GMS, which manages the relationships with the millions of merchants around the world that accept American Express and Global Network Services, which brings together Global Network Partnerships, Network Solutions & Operations. This role directly supports 3 Vice Presidents of the organization, who are all New York based. One leader is Chief of Staff for the GMNS business unit President while two leaders oversee GMS Global Client Management organizations.
How will you make an impact in this role?
Primary responsibilities include:
- Overall administrative management support, calendar management, including scheduling meetings and conference calls, booking room facilities and arranging catering when needed
- Assist with administration and registration for client meetings and events
- Maintain team email and slack distribution lists
- Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget
- Process invoices and purchase orders in Ariba
- Booking and coordinating travel arrangements
- Support other admin responsibilities: ordering supplies and maintaining team org chart
- Coordinating team events inclusive of training days, town hall updates and team conference calls
- Building relationships and planning meetings with partners across the company
- Provide assistance on ad hoc projects, as needed
Qualifications
- High-energy team player who collaborates well and has the capability to interact effectively at all levels of a matrix organization and within a fast-paced work environment
- Excellent organizational, administrative, and interpersonal skills
- Strong attention to detail with timely follow-up
- Reliable individual with excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor
- Demonstrated ability to remain calm under pressure and be flexible to changing priorities
- Strong sense of integrity with ability to handle confidential and sensitive information with discretion
- Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues
- Strong calendar management expertise and a working knowledge of common administrative systems and processes e.g., purchasing, travel, expense management
- Proficiency in Microsoft outlook and Microsoft Office, including Word, Excel and PowerPoint. Strong working knowledge of virtual meeting tools and platforms preferred
Additional Details:
- Location: Hybrid-Amex Flex at 200 Vesey St, New York, NY 10281
- Ongoing Workplace Flexibility: Hybrid
- Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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