TEAM MANAGER TECHNOLOGY BANKING
WHAT IS THE OPPORTUNITY?
Develops sales management and relationship development strategies to promote the revenue growth and profitability of assigned Technology segment business while maintaining credit quality. Manages the ongoing sales process, including new client sales, referrals, cross sales and retention efforts of the Technology Banking Relationship Managers. Develops business opportunities by being active in the community and maintaining positive relationships within the Bank. Creates and maintains effective relationships with Division team, ensuring that lines of communication remain open and clients are serviced at a consistently high level. evelops sales management and relationship development strategies to promote the revenue growth and profitability of assigned Technology segment business while maintaining credit quality. Manages the ongoing sales process, including new client sales, referrals, cross sales and retention efforts of the Technology Banking Relationship Managers. Develops business opportunities by being active in the community and maintaining positive relationships within the Bank. Creates and maintains effective relationships with Division team, ensuring that lines of communication remain open and clients are serviced at a consistently high level.
What you will do
Sales Management Process
Establishes individual sales goals and objectives for team and creates an environment that encourages team members to develop profitable relationships and focus their efforts on achieving highest levels of performance.
Ensures that relationship development plans are created, implemented, and monitored for each client or prospect. Conducts progress meetings to review results to goal and provides alternative strategies to ensure individual and team goals are met. Redirects team members’ efforts when necessary and helps them achieve their performance objectives.
Manages the ongoing measurement, tracking, and reporting of team sales activities and performance metrics.
Implements client strategies for both new and existing clients.
Regularly accompanies Technology Banking Relationship Managers on key client visits and assists them with closing deals.
Conducts an annual review of all client relationships to ensure that clients are properly assigned.
Monitors relationships to ensure that cross-sell activities and retention efforts are maximized and that client satisfaction is maintained.
Staff Management
Hires, terminates, develops, coaches, and motivates team members; identifies staff development needs and provides educational/training opportunities.
Maintains appropriate staffing ratios and manages resources to optimize client support and unit profitability.
Credit Quality and Compliance
Interfaces with Credit Products team to ensure credit quality and compliance strategies are implemented and the process is efficient and effective.
Insures accurate and timely risk identification.
Monitors the loan and credit process.
Works with Credit Products team and Relationship Manager to approve credit transactions that meet client needs and ensures consistency with the credit quality standards and operational compliance requirements of the Bank.
Must-Have*
Bachelor's Degree or equivalent
Minimum 10 years of experience in commercial lending focused in the Technology industry.
Minimum 5 years of management experience required
Skills and Knowledge
Demonstrated sales and relationship management ability.
Solid understanding of and broad exposure to the Technology market
Solid grasp of Technology industry from well established businesses to start-up and leading-edge technologies.
Excellent knowledge of commercial credit policies/procedures and risk management techniques.
Excellent skills in motivating staff and assisting in the creation and achievement of individual and team goals.
Willingness and ability to communicate with staff so that everyone feels informed at all times.
Perception as a trusted advisor by both the staff and the client.
Strong strategic skills that will assist the staff in creating strategies for each client.
Strong interpersonal skills to effectively interact with all levels of internal and external clients and Bank colleagues to achieve results
Compensation
Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com .
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf)
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email (TalentAcquisition@cnb.com) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
