We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How We LEAD
Our commitment to innovation extends to our first-class People, Inclusion & Culture team, which is currently seeking a Talent Acquisition Coordinator. This is a great opportunity to join a fast-paced, high volume recruiting team focused on providing best in class service to the top music company in the industry. This position is ideal for a highly motivated individual who is strongly committed to customer service in a creatively driven industry.
How You’ll CREATE
Work in a fast-paced environment supporting the Talent Acquisition team by coordinating interviews and facilitating the offer and background check experience.
- Candidate Interview Scheduling
- Includes in-person interviews, phone interviews, and zoom video conferences
- Book conference rooms and ensure equipment is properly set up when needed (In- person, MS Teams/Zoom)
- High level communication with Recruiters, Hiring Managers, and Candidates for alignment of schedules
- Timely follow-up to ensure the process moves forward
- Provide a high level of customer service and professionalism to the Candidates, Recruiters, and Hiring Managers involved in the interview process
- Manage and track the scheduling process in our applicant tracking system (Workday)
- Employment Offer Letters and Background Checks
- Prepare and processes high-volume offer letters
- Initiate and monitor all background checks and communicate completion to the appropriate team members
- Ensure accuracy, completeness, and compliance across the centralized recruiting function
- Additional Support
- Manage Talent Acquisition Coordinator calendar with an understanding of business priorities for all areas of UMG
- Manage Talent Acquisition Coordinator inbox & prioritize business needs on a timely basis
- Support manual job postings as needed
- Support the broader Talent Acquisition team on additional duties and projects on a needed basis including inquiries and data research pertaining to business needs
- Proactively identify areas of support
- Handle additional needs as requested
- Professional interactions with visitors, applicants, and employees, and serve as front line customer service representative and follow up, as appropriate
- Respond to inquiries and requests from clients and recruiters in a timely fashion
- Maintain confidential and sensitive information
- Duties and responsibilities are subject to change and may include additional responsibilities based on business needs
Bring Your VIBE
- Excellent communication (written and verbal) and interpersonal skills, as well as the ability to interface with staff at all levels
- Professional, responsive interaction with candidates
- Strong organizational skills and the ability to prioritize deadlines and multi-task in a fast-paced environment
- Ability to successfully balance work priorities across multiple recruiters & business leaders
- Highly adaptable to a fluid and changing work environment
- Must have excellent follow-through skills and the ability to anticipate and address business needs proactively
- Great team player and finding opportunities to help the team achieve goals and deliverables
- Uses sound judgment and questions if something is out of the normal standards and processes
- 1+ years of administrative experience preferred
- HRIS experience, Workday, applicant tracking systems a plus
- Proficient in Microsoft Word, Excel, Outlook, PowerPoint
Perks Playlist
- Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
- Comprehensive medical, dental, vision, and FSA options, as well as:
- 100% coverage for out-patient mental health services
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- A lifetime fertility support allowance of $30,000 to plan participants
- Student Loan Repayment Assistance and Tuition Reimbursement
- 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
- Variety of ways to prioritize much-needed time away from work including:
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 2-weeks paid Winter Break
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Summer Fridays (between Memorial Day and Labor Day)
- Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster:
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Job Category
People, Inclusion & Culture
Salary Range
$59,200 - $82,800
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.