Position Overview
The Pierre Hotel is seeking a detail-oriented and proactive
Human Resources Coordinator to join our team. The
Human Resources Coordinator will be responsible for providing support and administering the activities and services of the HR Department. As a prestigious luxury hotel in New York City, The Pierre Hotel provides exceptional service and experiences to our guests, and we are looking for a motivated individual to join our HR department.
Key Responsibilities
- The ability to treat all employees in a friendly and courteous manner, keeping with The Pierre standards.
- Greet and welcome all guests who enter the Human Resources Department.
- Assist with all internal and external HR related inquiries, requests, and administrative tasks, supporting the overall operations of Human Resources Department
- Order HR office supplies when necessary
- Support the employment/recruitment/hiring process including applicant screening, determining eligibility for employment, verifying paperwork for accuracy, managing posting process for open positions, screening resumes, scheduling interviews, conducting background and reference screenings.
- Provide support to employees on benefit related inquiries.
- Provide support to employees on HR policies and procedures; assist with supporting and coaching department managers on how to handle challenging situations, including disciplinary actions, employee grievances, and conflicts.
- Help prepare required and special reports related to employee and labor relations
- Maintain employee records, ensuring they are up-to-date and accurate, and all employment requirements are continuously met
- Ensure compliance with all HR policies, procedures, and regulations
- Gain full understanding of the collective bargaining agreements with the hotel and all applicable labor laws
- Assist HRD with employee relations issues and investigations
- Handle confidential information with discretion and professionalism
- Coordinate all employee culture and engagement activities including holiday parties and birthday celebrations
QUALIFICATIONS And REQUIREMENTS
- Bachelor's degree in human resources, or a related field preferred.
- Minimum of 2+ years of experience in HR or administrative support, preferably in the hospitality industry.
- Exposure to NYC Hotel Industry Wide Agreement (IWA).
- Exposure to Labor Law and employment equity regulations.
- Must be able to effectively communicate both verbally and written, with all levels of employees in an attentive, friendly, courteous, and service-oriented manner
- Keep up to date with the latest HR trends and best practices
- Strong organizational and time management skills with the ability to complete multiple tasks simultaneously.
- Ability to work effectively in a fast-paced environment, under time constraints and deadlines.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be effective at listening to, understanding, and clarifying concerns raised by employees, guests, and vendors.
- Highly computer literate with proficiency in email, Microsoft Office Suite and related HR business and communication tools
- SHRM certification is a plus
Physical Requirements
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Position
- Must be able to stand, walk, and move around the office as needed
- Must have dexterity and coordination to operate office equipment such as computer, phones, and printers
Repetitions
- Prolonged periods sitting at a desk and working on a computer
- Must have the stamina and endurance to work long hours and meet deadlines when necessary
- Ability to review and analyze large amounts of information and data on a regular basis
- Must be able to perform repetitive tasks such as data entry, data sourcing, and organizing paperwork.
Sensory
- Must have good hearing and vision abilities to effectively communicate with employees, management, and other stakeholders
- Must be able to read and interpret documents such as policies, reports, and emails.
