Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.
Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.
In this role you will:
We’re looking for a self-starting, organized, and collaborative Office Manager to join our team. You should be eager to play an important role in growing and supporting our US team. You will also need to have stellar interpersonal skills, and the ability to perform under pressure in a dynamic environment.
The Office Manager is responsible for leading and maintaining operational processes for all teams based in the US. You will first and foremost support day-to-day operational needs including office planning and maintenance, event coordination, local team communication, regionally-based initiatives, and assistance with hiring & onboarding.
Workplace and Administrative
- Be the face of our NYC HQ by welcoming team members and guests
- Oversee all aspects of daily office operations such as supply and equipment order management, vendor relationships, shipping, and invoicing to ensure the smooth operation.
- Work closely with various teams, including HR, finance, and marketing, by assisting with administrative tasks, facilitating communication, and fostering a collaborative work environment.
- Monitor the office budget, ensuring expenses are tracked and kept within budgetary limits
- Serve as the primary point of contact for office-related needs including facilitating communication to staff about office-related updates.
- Ensure welcoming and seamless office visits by coordinating logistics and accommodations with varying teams
- Work closely with leaders to coordinate travel for offsites and other travel needs
- Manage contract and price negotiations with office vendors, service providers and office lease
- Work closely with the US General Manager and COO to execute projects
- Assist with strategic projects and proactive steps to actively seek out and address any issues encountered by the team.
- Manage ad-hoc administrative requests and operative tasks within the office, such as ongoing maintenance projects
People Experience
- Work with people leaders to plan and execute employee events and engagement initiatives for our US employees.
- Assist with onboarding and offboarding tasks
- Enhance administrative and HR processes by identifying improvements and implementing solutions that save time and improve accuracy.
Requirements:
What We’re Looking For
- 1+ year of experience in any of the following: office operations, office administration, or customer service
- Extreme attention to detail and organizational skills.
- Positive energy, focused on proactively delivering creative, high-quality solutions.
- Creative mindset with energy to deliver new employee experiences and events.
- Comfort working in a fast-paced and collaborative environment with the ability to maintain professional composure under pressure.
- Proficiency with Google Suite
- Working from Flatiron office Mon-Fri.
Preferred:
The salary for this position ranges between $55,000-65,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.