Seeking a Store Manager for our store in Soho. The Store Manager is
responsible for all aspects of managing a store including: managing a sales and
inventory team, overseeing store operations to achieve sales goals, customer
satisfaction, and developing business strategies. This role will work closely with the
corporate team, located in NYC, to ensure the store is operating properly. Duties will
also include following brand guidelines, company policies, and making sure that the
right product is in the store. The manager is also responsible for budget; including store
payroll and overall expenses.
Essential Duties and Responsibilities:
Customer Service
- Deliver excellent service to ensure high levels of customer satisfaction
- Promote employee selling and merchandising skill by demonstrating and
leading by example
- Build and maintain an effective clientele list
- Drive business through reacting to customers’ needs and wants
General Responsibilities
- Maintain a professional appearance in the store and phone presence when
calling clients
- Create business strategies to attract new customers, expand store traffic, and
enhance profitability
- Handle in-store deliveries, transfers, returns, damages, etc.
- Prepare detailed reports on buying trends, customer requirements, and
profits
- Support execution of all visual merchandising updates and standards
- Provide product knowledge on new arrivals to the retail team
- Perform weekly cycle counts and negative qty investigations as well as
seasonal physical inventory
- Handle in-store markdowns and promos
- Be responsible for weekly bank deposits and oversee petty cash log/deposit
log
- Keep team informed of store goals and overall store performance
- Oversee social media for the store with the help the corporate team
- Ensure store compliance with health and safety regulations
Leadership
- Act as a mentor and leader to retail team members while developing
individual strengths and identifying opportunities
- Conduct bi-annual reviews
- Maintain strong leadership, critical thinking, and problem solving skills.
- Delegate responsibility and work to the team members
- Train new sales team members and hold the sales team accountable to company
standards
- Interface with all levels of management and associates in a manner that
promotes learning and respect
Salary $120,000+Bonus