AM Law 100 firm is seeking an Office Manager to oversee the daily operations of their New York, Washington D.C., and Delaware offices.
Bachelor’s degree and/or at least 5 years of related supervisory/management experience, preferably in a law firm
Your key responsibilities include:
- Assess office needs and concerns through regular meetings with office leadership, attorneys, and business professionals.
- Manage office operations, including determining appropriate staffing levels, and partnering with Human Resources to recruit for open positions.
- Act as liaison between the office and building property manager to communicate facilities and security requirements and updates.
- Assist with budget planning and monitoring office expenses.
- Review and approve expense reimbursements in accordance with firm policies.
- Provide onboarding and training regarding firm policies and office procedures; coordinate training for job-specific requirements.
- Conduct employee evaluations, administer merit increases, and work with Human Resources to counsel business professionals who are not meeting the firm’s standards.
- Coordinate and manage workload allocation within the office, including overtime and coverage for absences.
- Consult with business professionals to resolve problems, and, where appropriate, act as facilitator to resolve conflicts with attorneys.
- Act as primary contact between the office and Dorsey administration by answering questions and facilitating problem solving.
- Support and advance the Firm’s dedication to inclusion and diversity.
- Plan office events and other activities to foster employee engagement.
- Assist the Marketing department with event management, including seminars, receptions, and special events.
- Assist with processing Dorsey Foundation applications and renewals.
- Assist with occasional real estate projects, office moves, office expansion and/or downsizing.
- May perform other duties not mentioned above.
What we’re looking for:
- Bachelor’s degree and/or at least 5 years of related supervisory/management experience, preferably in a law firm.
- Successful experience in implementation of management policies, practices, procedures, and systems.
- Strong administrative, management, and leadership abilities.
- Strong collaboration skills and ability to provide general management direction and strategic guidance to lawyers, managers, and business professionals.
- Ability to anticipate and identify problems/issues; recommend and implement solutions/alternative courses of action.
- Ability to maintain confidentiality with sensitivity and discretion, sometimes dealing with difficult management decisions and situations.
- Strong client service focus and commitment to Dorsey’s values of diversity and inclusion.
- Excellent conflict management, coaching and interpersonal skills.
- Excellent oral and written communication skills.
- Ability to maintain effective working relationships with all levels of Firm personnel in a team environment.
- Ability to facilitate individual and group meetings.
- Ability to meet deadlines, synthesize information, delegate, follow up and monitor projects.
- Ability to manage multiple priorities and projects; ability to work under pressure.
- Excellent technical skills, including Microsoft Office.