tarte™ is the pioneer of high-performance naturals™ & one of the fastest growing cosmetic companies in the U.S. Nearly 25 years ago, founder & CEO Maureen Kelly set out to create a cruelty-free line of easy-to-use, life-proof products packed with good-for-you ingredients that deliver real results without compromise. Each item is developed without the icky, bad stuff (like parabens, mineral oil, phthalates, & more) & with the best naturally-derived ingredients Mother Nature has to offer. The brand is 85% vegan (with 100% vegan skincare!) & proud to be the #1 concealer brand in the US.* tarte™ is committed to sharing its passion for skinvigorating™ ingredients with the world: it has in-store presence in over 20 countries & online at tarte.com, shipping to over 50 countries worldwide!
But tarte™ doesn't stop there. Giving back has always been a part of the brand's DNA. tarte is committed to lifting up others, having cleared thousands of teacher wishlists & mentoring future leaders & entrepreneurs through the
tartelette U & internship programs & the shape your future™ small business awards. In 2017, tarte™ founded heart to tarte™, a 501(c)(3) non-profit organization to help support causes like female empowerment, underserved communities, environmental conservancy, animal rescue, disaster relief & health & wellness initiatives. tarte also sustainably sources ingredients directly from cooperatives, & in 2019 helped fund the creation of an all-female maracuja cooperative in the Rainforest.
Are you a force of nature who thrives in a fast-paced environment? Do you want to contribute to tarte's mission of offering cruelty-free, eco-chic cosmetics chock high-performance natural™ ingredients? If so, we'd love to hear from you!
Order Management Coordinator
The Wholesale Operations Coordinator provides operational support for one or more Key Wholesale account(s). This position acts as primary communication & operations liaison between Customer, Sales, Planning, Distribution Center & Transportation, working with the Senior Manager of Customer Care to achieve sales goals & maximize account profitability for assigned account(s). The Coordinator provides effective customer service support and order coordination from forecast to confirmed shipping. They will be the primary Wholesale Operations team liaison & support initiatives as needed with their accounts.
Responsibilities:
- Manage life cycle of sales orders from forecast to fulfillment (OTS, EDI, order entry & booking, etc). Create, maintain and generate seasonal allocation promotions, coordinating with Sales and Marketing as needed
- Manage operational relationship between tarte & wholesale account(s)
- Analyze business needs and strategize cross functionally with supply chain leaders and channel planning partners
- Provide daily, weekly and monthly updates regarding order status to Sales, Customer and Management
- Ensure account contractual obligations are met through problem solving and analytical skills. Trouble shoot orders are appropriate
- Provide product information and availability on customer by customer basis
- Research and resolve claims, returns, and chargebacks in timely manner by working with appropriate departments
Requirements:
- 1-3 years of account or operations management, Ulta experience is a plus
- Completed Bachelor's Degree
- ERP system experience preferably Navision
- Ability to analyze data and make determinations to proactively identify business opportunities
- Ability to multitask
- Strong organization and communication skills
- Excellent written and interpersonal skills
- Excellent Customer Service
Our Perks:
- Salary range: $62,400-65,000 (compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education)
- Medical, dental, vision, 401k plan & access to health and wellness programs
- Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more!
- Hybrid work policy
- Gratis, employee discount on tarte.com, team give-back initiatives
- Friendly, fun, creative & collaborative work environment
Tarte is an equal opportunity employer.