Role Summary
The Director, IT and Cybersecurity will provide operational oversight and support for corporate technology, infrastructure, security and the end-user environment. Reporting to the Chief Business and Legal Officer, the Director will oversee the end-user computing environment including laptops, audio-visual systems, the M365 suite, security infrastructure, and other relevant applications. They will play a both a strategic and tactical role in enabling and maintaining scalable, secure infrastructure and ongoing cybersecurity. The Director will work with the Managed Service Provider (MSP) to ensure the effectiveness of key processes, including the IT service desk, user lifecycle management, and asset and license management. The ideal candidate will be comfortable working closely with employees and leaders across the organization, and will thrive solving day-to-day problems but also proactively applying a strategic lens to help assess and implement technologies to scale Lexeo’s productivity, efficiency and security.
Location
Our work culture is a hybrid model with days in the New York City office and days working from home. This role may require more days in office than remote given the nature of the responsibilities. Remote work with regular travel to headquarters will be considered for exceptional candidates.
Primary Responsibilities- Manage the relationship and performance of our MSP, ensuring that they deliver high-quality and cost-effective IT services to our stakeholders.
- Provide technical support to our end-user communication and consultant network as needed.
- Work closely with teams across the Company to identify opportunities for process improvement and automation to enhance overall operational efficiency.
- Coordinate provisioning and maintenance of IT equipment for our employees and contractors, including laptops, printers, communication technologies, etc.
- Manage IT-related employee workflows for onboarding, job changes, and terminations, ensuring that IT access and assets are granted or revoked promptly and securely.
- Perform periodic account and access audits of systems and ensure least privilege is enforced.
- Manage the day-to-day monitoring and operational support of security solution hardware, software, managed solutions, and service provider relationships.
- Own the development and ongoing improvement of our infrastructure, processes, procedures, and information security program to ensure business continuity and information security.
- Develop and maintain comprehensive documentation, policies, standard operating procedures, and knowledge base related to IT services and processes.
- Provide IT and cybersecurity related training, educate on best practices, and communicate changes and updates to management and colleagues.
- Stay up to date with industry trends, emerging technologies and risks, and best practices to provide recommendations for enhancing our service offerings and infrastructure.
Required Skills & Qualifications- A minimum of 8 years’ experience working in IT operations with demonstrated experience leading a very hands-on IT function in a small but rapidly growing company.
- A minimum of 5 years’ experience in the Biotechnology or Pharmaceutical industry.
- Expertise in Microsoft technologies and the PC environment
- In depth knowledge regarding cybersecurity and data privacy concepts and applicable standards and regulations
- Experience leading and managing IT projects and rolling out IT infrastructures across various technologies
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, phone, and video conferencing systems
- Strong critical thinking and decision-making skills.
- Excellent project management skills and strong ability to prioritize
- Approachable, responsive, and able to proactively communicate risks, issues, and recommendations with a service-oriented mindset
- Excellent interpersonal, written, and verbal communication skills with the ability to communicate technical guidance and instruction to all stakeholders and team members.
Anticipated Salary
Depending on qualifications and overall experience, base salary is likely to be $185,000- $240,000 per year.
Lexeo Therapeutics is an EEO employer committed to an exciting, diverse, and enriching work environment.
