Reporting to the Director of Membership, the Membership and Marketing Assistant plays a crucial role in supporting The Museum’s Marketing, Membership, tourism, and neighborhood efforts. The role provides general administrative and operational support across both the Membership and Marketing Teams.

Responsibilities:

Support for all direct marketing initiatives – assisting with project management and production efforts for media plans and membership projects
Assisting with the usage tracking and development of new and refreshed collateral projects, including membership welcome packages, neighborhood postcards, onsite promotional displays, marketing materials, and more
Producing, executing, and approval routing for institutional email marketing campaigns
Coordinating all membership fulfillment initiatives, including the review and sending out of membership packages
Submitting updates for membership and marketing web pages with an eye to accuracy and effectiveness
Support the timely processing and tracking of marketing and membership department
invoices
Manage marketing and membership calendar / meetings including meeting minutes and room bookings
Write copy, compile images, and captions for various ongoing efforts as well as provide proofreading and quality assurance checks on communications and print materials
Assist with neighborhood engagement efforts including marketing collateral distribution, coordinating visitor discount program, among other activities
Provide general support for gift processing and records management for Membership
Provide support for in-person and digital events, photo/video shoots, and Tourism initiatives
Helps train Membership and Marketing interns as needed

Requirements:

Bachelor’s Degree
1-2 years Marketing or Membership experience; digital and email experience preferred
Experience with media landscape for traditional and digital tactics
Asana, Mailchimp, Raiser’s Edge, HTML, Microsoft and Apple Suite all valuable skills for this role
Familiarity with social platforms is a plus
Detail oriented with the ability to meet deadlines
Ability to communicate clearly and confidently in writing and in person
Interest in modern and contemporary art and culture preferred
Event and weekend workfor event staffing as assigned

Compensation & Benefits:

Estimated Salary of $53,040
Medical, Dental, Vision, 403(B) elections
Generous PTO benefits
Commuter benefits - parking and mass transit
Admission to world-renowned museums across the city and nationally
Pet insurance and discounted membership for Citibike

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.

About the Whitney:

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement:

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.

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Membership and Marketing Assistant