Work at Radformation
Cancer rates increase year after year, yet high-quality care is not universal. By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care.

We strive daily to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Our unwavering commitment is to deliver reliable, high-quality, automated solutions that allow clinics to standardized care for every single person in need.

We are looking for a highly motivated individual who has a passion for IT systems and problem-solving. The IT Support Specialist will help our Radformation internal teams setup and manage our hardware and software solutions, as well as troubleshoot technical issues that may arise. This individual will play a key role in maintaining Radformation’s internal infrastructure and assisting the onboarding of new hires in our rapidly growing company.

Primary Responsibilities

Order and keep inventory of equipment purchases
Creating Accounts and Account Management across all platforms
Work with staff members to setup new equipment during onboarding
Maintain Remote Boxes for testing and development
Assist team members in troubleshooting internal IT issues
Work with leadership on projects that grow or scale the business
Travel On-Site as needed to support office and server operations and equipment
Create and enforce policy documents around passwords, local computer management, mobile device management that support our various regulatory requirements

Abilities

Enthusiastic about learning new technologies and sharing them with the healthcare community
Strong organizational skills and ability to work independently
Positive attitude
Strong critical thinking and problem solving skills

Required Experience

LDAP, Active Directory, or Google Admin User Administration
Networking configuration, administration, and management
VPN administration
Server Patching & Hardware maintenance
Equipment tracking and asset management

Preferred Experience

Experience with Radiation Oncology
Cybersecurity experience
Customer service experience
Jira Ticket Management

What makes us so RAD?
We take care of our people!

Radformation offers top-tier medical, dental, vision care for employees and their families. Each role comes with our 401(k) & employer match vest immediately and you'll never have to stress about taking the time you need with self-managed PTO. We support our growing RAD families with generous parental leave, along with additional part-time work to help transition back into the swing of things. We are a fully remote team and while we may be apart, virtual events, yearly retreats and a collaborative work environment keep us close and connected.

Cancer transcends any individual differences we may have. That's why at Radformation we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace and an affirmative action employer.

Salary listed is in USD for US-based employees and will be commensurate with experience. Salary range will vary for international candidates and be commensurate with experience and geographical location.

Radformation

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IT Support Specialist