Overview: As a key member of a technology project team, the Technical Writer will collaborate to understand business requirements and the functionality of software applications and hardware products. The role involves planning, writing, and revising user documentation for diverse audiences, including advisors and investor clients. The Technical Writer may also lead or coordinate the work of other writers and may be assigned to specific business technology groups or application suites.

Key Responsibilities:

Collaborate with project stakeholders to gather and analyze software requirements, including program interactions and application interfaces.

Assess user needs, business processes, and software functionalities to create and deliver relevant end-user documentation.

Provide recommendations for user interface design, including on-screen text and system messages, to enhance user adoption and technology use.

Support project managers, business analysts, application developers, user interface designers, education specialists, editors, and technology consumers across various business units.

Coordinate deliverables from multiple writers, ensuring consistency and quality across all documentation.

Qualifications:

Degree or certificate in English, technical communications, or a related field.

Technical and business knowledge across multiple disciplines and processes.

Experience ranging from 1 to 10 years, preferably in a software development environment.

Proficient in written communication with a solid understanding of technical communication methods and best practices.

Strong planning and organizational skills, along with research, analysis, critical thinking, and problem-solving abilities.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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